PSTN switch-off
PSTN Switch-Off 2027: Get Your Business Ready
Business phone and broadband support across Hampshire and London.
The UK's traditional telephone network is scheduled to close on 31 January 2027. If your business uses traditional landlines, ISDN or equipment connected to a phone line, now is the time to check what needs to change.
Based in Gosport, Outright IT helps businesses understand their options for digital business phones, VoIP and full-fibre broadband where available.
Start with a 20-minute review with John-Alan Cole to discuss your current setup and the next steps worth taking.
What Is the PSTN Switch-Off?
PSTN stands for Public Switched Telephone Network, the traditional network used for landline calls. This business landline switch-off, including the ISDN switch-off, means businesses using affected services need to move to suitable digital alternatives.
The change can also affect equipment connected to a telephone line. Checking your phones, broadband and connected devices helps establish what needs attention before you agree a migration.
Which Business Phone Lines and Equipment Could Be Affected?
Know what your business relies on before making changes. Your main office phone might be the obvious place to start. But other equipment could depend on a traditional telephone line too.
Things worth checking include:
- Business telephone lines and older ISDN phone systems.
- Broadband services linked to a traditional phone line.
- Alarm systems and monitoring equipment.
- Lift emergency phones and door-entry systems.
- Older card terminals, fax machines and other connected equipment.
Not every device will need replacing. Compatibility should be checked with the relevant equipment supplier before any line is changed.
Not sure what you have? A recent phone or broadband bill is a useful starting point.
Digital Business Phones and Broadband Options
Get a clear plan for your phones and connectivity. You need to know what is affected, what your options are and what the change will cost.
Outright IT provides business phones and connectivity, with advice focused on your day-to-day needs.
Digital business phones
Explore digital business phone systems that suit how your team handles calls, whether they work in the office, remotely or across several locations. See business VoIP in Hampshire.
Broadband suited to your business
Check full-fibre business broadband at your premises and consider suitable alternatives where it is not available.
A practical migration plan
Identify the checks, supplier involvement and installation steps needed before agreeing a move.
Clear scope and costs
Understand the proposed services, equipment, charges and contract terms before deciding how to proceed.
Plan Your Business Phone Migration
Start with a conversation, then decide what comes next.
Tell us about your current setup
We'll discuss your phones, broadband, connected equipment and anything that is causing frustration.
Identify what needs checking
We'll highlight the information needed to establish which services are affected and whether specialist suppliers need to be involved.
Consider a suitable way forward
Where changes are needed, we can prepare a proposal setting out the recommended services, costs and next steps.
The initial conversation helps establish the scope. Detailed equipment checks or technical work can then be agreed separately where needed.
PSTN Switch-Off Support in Hampshire and London
Local support. Straightforward advice.
Outright IT is based in Gosport and supports businesses across Hampshire and London, including business phone systems in London.
Whether you already use us for one service or are speaking to us for the first time, we'll start with how your business works and what you need from your phones and broadband.
Already an Outright IT customer? Tell us which services we provide so we can focus the conversation on the rest of your setup.
Frequently Asked Questions About the PSTN Switch-Off
Do I have to move to full fibre?
No. The PSTN switch-off and the rollout of full fibre are different programmes. Other connections can support digital phone services where full fibre is unavailable. We can check the options for your address.
We already use internet-based phones. Do we need to do anything?
You may already have moved your main phone service. It is still worth checking for any separate traditional lines supporting other equipment or services.
What happens during a power cut?
Digital phones depend on powered equipment and connectivity. Your plan should consider suitable backup arrangements and how you would handle calls during an outage.
Can we keep our business number?
Tell us which numbers you need to retain. Number-transfer availability and arrangements must be confirmed before a move is agreed.
Can we wait for an automatic upgrade?
Openreach has announced temporary safeguards for some eligible lines, but these are limited and are not a replacement for a planned migration. Speak to your provider rather than assuming your current setup will continue unchanged.
Arrange Your 20-Minute Business Phone Review
Find out what your business needs to do next. Arrange a 20-minute review with John-Alan Cole to discuss your current phones and broadband, what is working and where changes may be needed.