OUTRIGHT IT

Privacy Policy

Last updated: February 2026

Introduction

Outright IT Limited (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data. As a Cyber Essentials certified IT services provider based in Gosport, Hampshire, UK, we deliver tailored IT solutions for SMEs with a focus on data protection, transparency, and compliance with all applicable privacy laws, including the UK General Data Protection Regulation (GDPR).

Who We Are

  • Business Name: Outright IT Limited
  • Company Number: 16037258
  • Website: outright.support
  • Registered Address: Gosport, Hampshire, UK
  • Certification: Cyber Essentials

Data We Collect

We may collect and process the following categories of personal data:

  • Contact details (name, email address, phone number, business address)
  • Business information (company name, job title, IT environment details)
  • Service usage data (support tickets, communications, device information)
  • Technical data (IP addresses, browser type, device identifiers)
  • Any other data provided by you in the course of our business relationship

How We Use Your Data

Your data is processed for the following purposes:

  • Delivering and managing IT services and support
  • Responding to inquiries and support requests
  • Managing contracts, billing, and service renewals
  • Monitoring and improving service quality and security
  • Complying with legal and regulatory obligations
  • Communicating relevant service updates and offers

Data Security

We implement robust technical and organizational measures to secure your data, including:

  • Cyber Essentials certified security controls
  • Encryption of data at rest and in transit
  • Regular security assessments and vulnerability management
  • Access controls and staff training

Data Sharing and Transfers

We do not sell your data. We may share data with trusted third-party service providers strictly for the delivery of our services or as required by law. All third parties are contractually bound to maintain data confidentiality and security.

GDPR Compliance and Your Rights

As a UK-based provider, we adhere to the UK GDPR. You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Data portability (where applicable)
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law. Data is securely deleted or anonymized when no longer needed.

Contact Us

For questions or to exercise your data rights, please contact:

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website. Please review this policy regularly for updates.